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Direct debit

Join Rates Easypay

Download and complete a Rates Easypay application form and return by:

We require 10 days prior to your due date to set up a new direct debit.

View a Rates Easypay sample.

Apply

Easypay payment options

If the due date falls on a non-business day, the payment will be made on the evening of the next business day.

  • Monthly payments are made on the 15th of every month.
  • Quarterly payments are made on the due date of the instalment.

When you join the Rates Easypay system you will receive a letter confirming your bank account details, commencement date and frequency of your payments. Your rates instalment notice will inform you of the amounts and due dates for the payment of rates.

On payment days, the money you owe will be automatically paid out of your bank account. All transactions will show up on your regular bank account statement. The Council will amend the amounts debited from your account each year without further action on your part. You will be notified of all changes in advance.

Changing your direct debit

Once set up on direct debit this can be altered by contacting us. 

When changing bank accounts, a new direct debit form needs to be completed, signed and sent to us for action. We need this form no later than four working days before the payment is due.

If the only detail being changed is the suffix, you may email your new account details to us without completing a new form.

 

Cancel direct debit

Cancel recurring payments from your bank account.

Change frequency of direct debit

Edit the payment schedule for an existing direct debit.

Add property to direct debit

Add a property to an existing direct debit rates agreement.

Transfer an existing direct debit to a new property

Remove a property from a direct debit and add a new property.