Contact us

Opening hours, service desk locations, phone, in person, email, post and social media.

Phone

Our Customer Call Centre is available 24 hours a day for all enquiries.

03 941 8999

0800 800 169 (Banks Peninsula residents)


In person

Christchurch City Council
Civic Offices
53 Hereford Street
Christchurch Central (view map)

Open hours

8.00am-5pm weekdays, except public holidays. 

Service desks

Our services desks are located throughout the city for your convenience, locate the service desk nearest to you with our interactive map.


Email

You can e-mail info@ccc.govt.nz or fill out the feedback form.


Social Media


Write to us

Written correspondence to the Council can be posted, faxed, or emailed.

Postal address

Christchurch City Council
Civic Offices
53 Hereford Street
Christchurch 8154

Please use the Christchurch City Council mail addressing guidelines to ensure the correct address.

Fax

03 941 8033


Media enquiries 

All media enquiries for the Council and Mayor

Media Manager
Public Information and Participation Unit
Phone: 03 941 8949
Mobile: 027 241 0244   
Email: mediaenquiries@ccc.govt.nz

Service desks

Our services desks are located throughout the city and Banks Peninsula and can assist with your council enquiries.

Social media

Connect with us through our social media channels.

Feedback

Use this form to provide feedback to Christchurch City Council.

Update your contact details

Use this form to update your contact details.

Mail addressing guidelines

A guide to addressing mail to Christchurch City Council.

Animal Management Team

10 Metro Place, Bromley, Christchurch