Find out how to get in touch with the Council. This includes service desk locations and opening hours. We can be reached by phone or email 24 hours a day and 365 days a year.
Phone
03 941 8999 (0800 800 169)
Available 24 hours a day and 365 days a year for all enquiries.
Post
Please include the recipient's name, position, team/unit and PO Box number in the address.
Civic Offices, 53 Hereford Street - PO Boxes
| Unit | PO Box |
|
Anchor Projects Unit Community Facilities Rebuild Infrastructure Rebuild Major Facilities Rebuild Unit |
Christchurch City Council PO Box 73011 Christchurch 8154 |
|
City Planning Unit Customer Services and Online Channels Natural Environment and Heritage Unit Strategic Policy Unit Transport and Research Unit Urban Design and Regeneration Unit |
Christchurch City Council PO Box 73012 Christchurch 8154 |
|
Certification Exemptions and Claims Unit Commercial Consents Unit Customer and Business Services Unit Operational Policy and Quality Improvement Unit Programme Management Office Residential Consents Unit |
Christchurch City Council PO Box 73013 Christchurch 8154 |
|
Assets and Networks Unit Business Support Unit City Water and Waste Unit Culture, Leisure and Parks Resource Consents Unit Transport and City Streets Unit |
Christchurch City Council PO Box 73014 Christchurch 8154 |
|
Corporate Finance Unit Corporate Planning and Performance Corporate Support Unit Finance and Business Performance Information Technology Unit |
Christchurch City Council PO Box 73015 Christchurch 8154 |
|
CDEM and Rural Fire Unit Community Arts and Events Unit Community Governance and Support Unit Continuous Improvement Council Secretary Housing Unit Public Information and Participation The Mayor and Elected Members Chief Executive Officer General Managers |
Christchurch City Council PO Box 73016 Christchurch 8154 |
|
Human Resources Legal Services Unit Regulatory Compliance Unit |
Christchurch City Council PO Box 73049 Christchurch 8154 |
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Visit
Christchurch City Council
53 Hereford Street
Christchurch Central
Christchurch 8013
New Zealand
Service centre locations and opening hours table
| Service centre | Open hours | Notes |
| Akaroa Service Centre 78 Rue Lavaud Akaroa 7520 |
Mon to Fri, 10am to 2pm | |
| Beckenham Service Centre 66 Colombo Street Beckenham PO Box 73021 Christchurch 8154 South Library(external link) |
Mon to Fri, 9am to 5pm | Metrocard services available |
| Civic Offices 53 Hereford Street Christchurch Central PO Box 73012 Christchurch 8154 |
Mon to Fri, 8am to 5pm | |
| Fendalton Service Centre 4 Jeffreys Road Fendalton PO Box 73020 Christchurch 8154 Fendalton Library(external link) |
Mon to Fri, 9am to 5pm | Available NZ Post services Stamps, post bags, NZ and international parcels and courier/tracking services. There are no NZ Post bill payment services. |
| Hornby Service Centre 2/8 Goulding Ave Hornby PO Box 73045 Hornby Library(external link) |
Mon to Fri, 9am to 5pm | Metrocard services available |
| Linwood Service Centre Eastgate Mall 1st Floor Cnr Buckley's Road and Linwood Ave PO Box 73025 Linwood Library(external link) |
Mon to Fri, 9am to 5pm | Metrocard services available |
| Little River Service Centre 4236 Christchurch Akaroa Road PO Box 73029 RD 1 Little River 7591 |
Mon to Fri, 8:30am to 12:30pm and 1:30pm to 4:30pm Closed 12:30pm to 1:30pm |
|
| Lyttelton Service Centre 18 Canterbury Street PO Box 73027 Christchurch 8154 Lyttelton Library(external link) |
Mon to Fri, 10am to 2pm | Metrocard services available |
| Papanui Service Centre 5 Restell Street Papanui PO Box 73024 Christchurch 8154 Papanui Library(external link) |
Mon to Fri, 9am to 5pm | Additional NZ Post services Stamps, post bags, NZ and international parcels and courier/tracking services. Pay power and phone bills, finance repayments, local authority rates and more. |
| Riccarton Service Centre 199 Clarence Street Riccarton PO Box 73022 Christchurch 8154 |
Mon to Fri, 9am to 5pm | Additional NZ Post services Stamps, post bags, NZ and international parcels and courier/tracking services. Pay power and phone bills, finance repayments, local authority rates and more. |
| Shirley Service Centre 36 Marshland Road Shirley PO Box 73023 Christchurch 8154 Shirley Library(external link) |
Mon to Fri, 9am to 5pm | Additional NZ Post services Stamps, post bags, NZ and international parcels and courier/tracking services. Pay power and phone bills, finance repayments, local authority rates and more. Metrocard services available |
| Te Hāpua: Halswell Centre 341 Halswell Road PO Box 73045 Christchurch 8154 Te Hāpua: Halswell Library(external link) |
Mon to Fri, 9am to 5pm Summer pool hours |
Metrocard services available |