Contact us

Find out how to get in touch with the Council. This includes service desk locations and opening hours. We can be reached by phone or email 24 hours a day and 365 days a year.

Phone icon
Close details icon

Phone

03 941 8999 (0800 800 169)

Fax

03 941 8033

Available 24 hours a day and 365 days a year for all enquiries.

Contact icon
Close details icon

Post

Please include the recipient's name, position, team/unit and PO Box number in the address.

 

Civic Offices, 53 Hereford Street - PO Boxes

Unit PO Box

Anchor Projects Unit

Community Facilities Rebuild

Infrastructure Rebuild

Major Facilities Rebuild Unit

Christchurch City Council
PO Box 73011
Christchurch 8154

City Planning Unit

Customer Services and Online Channels

Natural Environment and Heritage Unit

Strategic Policy Unit

Transport and Research Unit

Urban Design and Regeneration Unit

Christchurch City Council
PO Box 73012
Christchurch 8154

Certification Exemptions and Claims Unit

Commercial Consents Unit

Customer and Business Services Unit

Operational Policy and Quality Improvement Unit

Programme Management Office

Residential Consents Unit

Christchurch City Council
PO Box 73013
Christchurch 8154

Assets and Networks Unit

Business Support Unit

City Water and Waste Unit

Culture, Leisure and Parks

Resource Consents Unit

Transport and City Streets Unit

Christchurch City Council
PO Box 73014
Christchurch 8154

Corporate Finance Unit

Corporate Planning and Performance

Corporate Support Unit

Finance and Business Performance

Information Technology Unit

Christchurch City Council
PO Box 73015
Christchurch 8154

CDEM and Rural Fire Unit

Community Arts and Events Unit

Community Governance and Support Unit

Continuous Improvement

Council Secretary

Housing Unit

Public Information and Participation

The Mayor and Elected Members

Chief Executive Officer

General Managers

Christchurch City Council
PO Box 73016
Christchurch 8154

Human Resources

Legal Services Unit

Regulatory Compliance Unit

Christchurch City Council
PO Box 73049
Christchurch 8154
Flag icon
Close details icon

Report a problem

Report a problem form or Snap Send Solve app to let us know of any problems.

Speech bubbles icon
Close details icon

Have your say

Have your say and search Council consultations to provide your feedback.

Pencil icon
Close details icon

Update your details

Update your details to keep us updated with your rates, dogs or recreation and sport and libraries information.

Location icon
Close details icon

Visit

Christchurch City Council
53 Hereford Street
Christchurch Central
Christchurch 8154
New Zealand

Service centre locations and opening hours table

Service centre Open hours Notes
Akaroa Service Centre
78 Rue Lavaud
PO Box 73028
Akaroa 7520
Mon to Fri, 9am to 12:30pm, 1:30pm to 5pm
Closed 12:30pm to 1:30pm
 
Beckenham Service Centre
66 Colombo Street 
Beckenham  
PO Box 73021 
Christchurch 8154
South Library(external link)
Mon to Fri, 9am to 5pm Metrocard services available
Civic Offices
53 Hereford Street
Christchurch Central
PO Box 73012
Christchurch 8154
Mon to Fri, 8am to 5pm  
Fendalton Service Centre
4 Jeffreys Road
Fendalton
PO Box 73020 
Christchurch 8154
Fendalton Library(external link)
Mon to Fri, 9am to 5pm Available NZ Post services
Stamps, post bags, NZ and international parcels and courier/tracking services. There are no NZ Post bill payment services.
Hornby Service Centre
2/8 Goulding Ave
Hornby
PO Box 73045
Hornby Library(external link)
Mon to Fri, 9am to 5pm Metrocard services available
Linwood Service Centre
Eastgate Mall 1st Floor
Cnr Buckley's Road and Linwood Ave
PO Box 73025
Linwood Library(external link)
Mon to Fri, 9am to 5pm Metrocard services available
Little River Service Centre
4236 Christchurch Akaroa Road
PO Box 73029
RD 1 
Little River 7591
Mon to Fri, 8:30am to 12:30pm and 1:30pm to 4:30pm
Closed 12:30pm to 1:30pm
 
Lyttelton Service Centre
18 Canterbury Street 
PO Box 73027 
Christchurch 8154

Lyttelton Library(external link)
Mon to Fri, 10am to 6pm Metrocard services available
Papanui Service Centre
5 Restell Street
Papanui
PO Box 73024 
Christchurch 8154

Papanui Library(external link)
Mon to Fri, 9am to 5pm Additional NZ Post services
Stamps, post bags, NZ and international parcels and courier/tracking services. Pay power and phone bills, finance repayments, local authority rates and more.
Riccarton Service Centre
199 Clarence Street Riccarton 
PO Box 73022 
Christchurch 8154
Mon to Fri, 9am to 5pm  
Shirley Service Centre
36 Marshland Road
Shirley 
PO Box 73023 
Christchurch 8154

Shirley Library(external link)
Mon to Fri, 9am to 5pm Metrocard services available
Te Hāpua: Halswell Centre
341 Halswell Road
PO Box 73045
Christchurch 8154

Te Hāpua: Halswell Library(external link)
Mon to Fri, 9am to 5pm

Summer pool hours
Metrocard services available

Service centre locations and opening hours

Map Listing