We can no longer accept Kiwibank cheques after Thursday 26 March 2020.
If you use Kiwibank cheques, you will need to change to one of the other payments options offered below.
On 2 April 2020 the Council agreed to a package of measures to help alleviate financial stress faced by many businesses and households in our city as a result of the COVID-19 pandemic.
The package includes offering a rates payment extension of up to six months for eligible ratepayers who are experiencing financial hardship because of the pandemic, and a three month rent holiday for some of the Council's commercial tenants.
You can read more on Newsline or find out more about eligibility and how to apply for a rates payment extension.
Unite Against Covid-19, visit covid19.govt.nz
Extend the due date for the next rates instalment by up to six months.
Rates are assessed annually on each property, payable in four instalments.
Pay your rates by Visa, MasterCard or debit card.
Pay your rates over the phone.
You can pay your rates in person at Council Service Centres.
Use the Rates Easypay direct debit payment option to ensure you pay your rates by the payment due date.
With internet banking and automatic payments you can choose the amount and frequency of rates payments.
It is your responsibility that the full amount of your rates are paid as they fall due. If your rates are overdue, check through your options on this page.
Request a refund for any rates owed to the property owner.
Use this form to transfer rates funds from one rates account to another.