Learn how to read your water meter.

Find out how to check for water leaks.

Meter reading frequencies

  • Residential - quarterly
  • Commercial - quarterly

Commercial and industrial users may be subject to additional water charges if their water volume used exceeds their allowance. 

Arrange a reading

When a commercial or industrial property is sold, a final reading of the water meter must be made. Complete the online form to arrange a reading.

How to check your water meter

Water meters are usually located in a box in the ground on or near your front boundary. They are normally in a straight line between the road and your outside hose tap. The meter boxes come in many different shapes and sizes, both metal and plastic.

Reading your water meter

You can check the amount of water being used by reading your meter a couple of times.

Litre meters

Most water meters record water flow in litres. (Note: 1 cubic metre = 1000 litres)

This particular water meter would read 36,721,539.8L.

Gallon meters

There are some areas that still have old water meters that record in imperial gallons (note: 1 gallon = 4.545 litres).