The biggest source of wasted water is leaks, with millions of litres of drinking water being lost across Christchurch each year.
From 1 July 2022, households that regularly use much more water than the average will pay extra for their water supply. Learn more about the Excess Water Supply Targeted Rate
Undetected leaks can result in a huge loss of water and damage to property.
Businesses and non-rateable properties like schools and churches are charged for all of the water they use, so a leak could potentially cost them thousands of dollars a year.
It is a breach of the Christchurch City Council Bylaw to have fittings that cause water to be wasted. We may give written notice requiring repair work to be carried out in within the specified timeframe.
If there is a risk to people’s safety or property, contact us on 03 941 8999 anytime.
It's important to know how much water is leaking. For example, if you consider the amount of water that comes out of a regular garden hose, is the amount of water leaking:
If you think the leak was caused by a contractor, please note the contractor's company information.
How to check for leaks
Find out how to read your water meter, then do the following: