We maintain Christchurch's water supply infrastructure (except pipes on private property). We also manage the application and approval of any new residential or commercial water connection.
Once a water connection has been installed at a property, we are responsible for the maintenance of the water meter and isolating valve. We are also responsible for pipes and other equipment up to the property's boundary.
It is up to the property owner or developer how water gets from the property boundary to the new or redeveloped building or amenity. Not every water connection goes to a building. Other uses include irrigation systems, golf courses, or rural supplies to stock-watering systems.
Refer to the Christchurch City Council Water Supply, Wastewater and Stormwater Bylaw 2014 [PDF, 158 KB] for the conditions and approvals needed for a water connection.
We can also provide temporary connections for building sites, road works or for situations requiring large volumes. This is usually done through a backflow-protected and metered standpipe, which connects to a fire hydrant, or by a temporary connection that will be plumbed into the reticulation network.
Apply for a water supply connection.
Apply to upgrade a water supply connection.
Apply to relocate a water supply connection
Apply to have your water disconnected.
Apply for a private fire contractor to carry out work on the Council's water supply network using the WS5 form (PDF).