We maintain Christchurch's water supply infrastructure, except pipes on private property.

We also manage the application and approval of any new residential or commercial water connection.

Once a water connection has been installed at a property, we are responsible for the maintenance of the water meter and isolating valve. We are also responsible for pipes and other equipment up to the property's boundary.

It is up to the property owner or developer how water gets from the property boundary to the new or redeveloped building or amenity. Not every water connection goes to a building. Other uses include irrigation systems, golf courses, or rural supplies to stock-watering systems.

Refer to the Water Supply and Wastewater Bylaw 2022 for the conditions and approvals needed for a water connection.

We can also provide temporary connections for building sites, road works or for situations requiring large volumes. This is usually done through a backflow-protected and metered standpipe, which connects to a fire hydrant, or by a temporary connection that will be plumbed into the reticulation network.


Apply for a water supply connection.


Apply to upgrade a water supply connection.


Apply to relocate a water supply connection


Apply to have your water disconnected.

Flow test application form

Apply for a private fire contractor to carry out work on the Council's water supply network using the WS5 form (PDF).

Rainwater tanks

Installing a rainwater tank is a simple and inexpensive process and provides another source of water that can be used in a number of ways.

Takiuru ki ā mātou ratonga
Log in to our services