Request rating information for property settlement.

There will be a disruption in excess water invoice settlements between 1pm on 27 June and 4 July 2024 while we set up our financial system and properties for the upcoming rating year.

We apologise for any inconvenience this may cause. 

Please allow four business days for the processing of your request. If your settlement date is within three days or your request is urgent, please call 03 941 8999.

On 1 October 2022 the Council introduced a new targeted rate for residential households using excess water. As a result, property settlements must now ensure all water usage and outstanding debts are accurately accounted for. We will notify you of any outstanding balances on excess water in response to your request.

Solicitor information

Property information

Cancel any active direct debits?

Please note, if cancelling a direct debit before the instalment due date, a 10% penalty will be applied to the amount of the instalment remaining unpaid at the due date.

Is this request for a settlement or refinance?