Tūranga facilities terms of use

• Bookings are for a minimum of one hour.
• The hirer must truthfully and accurately state the type of activity the community facility is being hired for.
• The hirer must only use the community facility area they have booked and paid for.
• Set up and pack down time must be allowed for and included in the hire period.
• The hirer shall ensure that all persons have vacated the community facility by the end of the hire period.
• Christchurch City Council reserves the right to have staff, or their representatives present at the event at any time.
• The hirer must adhere to the confirmed hire period. Failure to do so can incur additional charges (hourly rate) and possible cancellations of future bookings.
• Cancellation rules apply to all amended bookings that result in a different time period, except for the extension of existing booking time frames.
• Fees and charges(external link) are based on the current Annual Plan and apply for a 12 month period.
• All fees quoted at the time of making the booking are GST-inclusive.

• A hirer who has less than 6 confirmed bookings within the Christchurch City Council’s financial year, is a ‘casual hirer’ for the purpose of this agreement.
• To confirm a booking (or bookings), a casual hirer must:
  • Accept the Terms and Conditions of Hire, and
  • Make full payment of the relevant venue hire price at the time of booking

Christchurch City Council reserves the right to invoice the hirer for any additional charges resulting from the hirers use.

In addition to the venue hire price paid at the time of the booking, the hirer may also be charged for:

• Unsatisfactory standard of cleaning though out the facility to ensure that it is ready for the next hirer.
• Any damage or loss to the community facility including but not limited to keys, facility locks or chattels caused during the hire period or through any breach of the Terms and Conditions in this Agreement.
• Any theft of Christchurch City Council property from the community facility during the hire period.
• Failure to conclude the facility hire by the agreed time.
• Failure to remove event rubbish from the community facility.
• Failure to secure the community facility after your agreed hire including doors, windows, fire exits.
• Any cost, losses or expenses that the Christchurch City Council incur due to a breach of the Terms and Conditions outlined in this agreement, including but not limited to extra cleaning, rubbish removal, cancellation or refunds for the next hire due to actions resulting from failure to meet your hire’s Terms and Conditions.
• Any unreturned access card(s) and/or key(s).
• Any Emergency Services call out or fire alarm activation attendance for a non-emergency situation.
• A security fee may be applied to certain bookings at the discretion of Christchurch City Council.

• The hirer agrees to cancel the booking by contacting the Christchurch City Council.
• Bookings can be cancelled without charge up to 7 days prior to the event.
• Christchurch City Council reserves the right to levy full booking costs for confirmed bookings not utilised or cancelled within 7 days of the event/booking.
• Christchurch City Council reserves the right to cancel the booking if any unforeseen circumstances arise after the booking has been confirmed.
• Christchurch City Council reserves the right to cancel any bookings at its sole discretion without liability for any loss or additional costs incurred by the hirer or payment of compensation to any party whatsoever. Fees or charges paid prior to the cancellation of the booking will be refunded or credited to the Hirer.
• Should a request for a booking be made at a time and/or venue that conflicts with another booking, Christchurch City Council reserves the right to determine which hirer shall be given use of the venue at its sole discretion.

All hirers must be a legal entity. Christchurch City Council reserves the right to ask for proof of legal identity. A legal entity is a registered group or individual 18 years and older, who has the capacity to:

• Enter into agreements or contracts.
• Assume obligations.
• Incur and pay debts.
• Sue and be sued in his/her own right.
• Be accountable for illegal activities.

1. The person who makes the booking (or the legal entity’s representative as notified to the Council) is required to be present for the duration of the event.
2. The stated capacity of the community facility must not be exceeded at any time as required to meet national Building Warrant of Fitness standards. It is the hirer’s responsibility to understand the venue’s capacity and ensure it is complied with.
3. All statutory rules, regulations and bylaws in force must be observed and complied with by the hirer.
4. Caged pet shows are permitted in a number of Council’s community facilities There are to be no live animals in other facilities with the exception of guide dogs for the visually impaired, registered companion animals or official animals of the NZ Police.
5. The hirer is not permitted to allow any illegal activities to take place in or outside the community facility during the hire period.
6. It is the hirer’s responsibility to contact the NZ Police immediately if there are any safety concerns due to disorderly behaviour.
7. Behaviour of the hirer and the attendees of the event must be respectful at all times towards attendees of other events (if any) Christchurch City Council staff and representatives of any Christchurch City Council engaged contractors. Any behaviour that is intimidating, harassing or harmful can be reported to the Christchurch City Council and future bookings of the reported group may be reviewed.
8. Noise levels must be kept to an acceptable level at all times and attendees are to be considerate of other occupants (if any) of the community facility.
9. All notices (including leaflets, posters etc.) are only permitted on Council notice boards and must not be stuck on/pinned to any other surface.
10. Chewing gum is not permitted in any of Council’s community facilities.
11. Notwithstanding any other provision contained in this Agreement, Christchurch City Council may refuse admission to any person or require any person attending the event to leave the community facility at the sole discretion of any Christchurch City Council staff or their representative.
12. Nothing in this Agreement creates a landlord-tenant relationship between the parties.
13. All persons accepting this agreement shall be personally bound to abide by all Terms and Conditions contained in this Agreement and to fulfil all of the hirers’ obligations under this agreement.

The hirer agrees to:

• Verifying the positions of all exit points and safety equipment. Confirming that doorways/exit points are stairways are clear and unobstructed.
• Being present during the total duration of the hire. Asking for assistance if you do not understand these responsibilities.
• Provide briefing for event participants including: 
  1. Location of nearest toilets.
  2. In the event of an earthquake, drop, cover and hold.
  3. If there is a need to evacuate the building, follow the instructions of the staff / Library host person to proceed to the nearest safe exit, and then to the muster point. Do not attempt to walk down the central stairway.
  4. The Muster point is Library Plaza, outside Novotel, 52 Cathedral Square, Christchurch Central City.
  5. If a lockdown instruction is given, the building will be locked and no one may enter or exit the building until Police notify the Council to do so, and staff instructions must be followed at all times.

The hirer agrees to:

• Report any damage or heavy wear to equipment by contacting the Council via 03 941 8999 at the time of your booking.
• Accept the cost incurred by Christchurch City Council to make good on any damage or repair caused as a result of your function/event.

Tūranga staff can provide:

• First aid kits, located on each floor.
• AED, located on the ground floor.
• Civil Defence emergency supplies.

The hirer agrees to:

• If there is a need to evacuate the building, follow the instructions of Tūranga staff to proceed to the nearest safe exit, and then to the muster point. Do not attempt to walk down the central stairway.
• The Muster point is Library Plaza, outside Novotel, 52 Cathedral Square, Christchurch Central City.

• Emergency Exit doors are indicated as such at any Christchurch City Council community facility by a sign.
• Emergency Exit doors are to remain unobstructed at all times.
• Emergency Exit doors are to remain closed at all times unless in an emergency.
• The hirer will ensure that no vehicles are parked in front of or obstruct in any way the venue's Emergency Exit/s.

The hirer agrees to:

• Ensure that there is provision of a cell phone for emergency purposes if there is no public telephone provided at the community facility. 

The hirer agrees to:

• Supervising and policing the Christchurch City Council smoke free policy.
• Smoking (including vaping) is not permitted in any part of the community facility or within 5 meters of a doorway.
• Smoke-generating equipment is not permitted in any Christchurch City Council community facility.

• Gas appliances, barbeques, spit roasts, cookers, naked flames (e.g. candles) or flammable liquids that are a safety or fire risk are not permitted in any Christchurch City Council community facility.

The hirer agrees to:

• Ensuring their activity/event noise is not excessive or disruptive to neighbours.
• Comply with any Christchurch City Council or Noise Control Officers request or instruction.
• Failure to comply with any Christchurch City Council or Noise Control requests will result in the Police being called to stop the event.

• It is the responsibility of the hirer to ensure that the community facility, including the surrounding grounds, is left in a clean and tidy state ready for use by the next hirer.
• Supply your own kitchen materials, rubbish bags and cleaning materials.
• Empty the dishwasher before you leave.
• Oven, stove top and benchtops is to be left in a clean ready to use condition.
• Return all Christchurch City Council provided cleaning materials/equipment to the allocated cleaning storage area in a clean condition.
• All rubbish generated from the activity/event including but not limited to catering materials, food, containers, glassware, boxes etc. is the hirers’ responsibility to remove from the Christchurch City Council community facility.

• Furniture is not to be moved between rooms. Each venue has allocated equipment relating to the capacity and legal occupancy levels.
• All furniture is to be stacked and stored as indicated on the instructions present at site.
• Furniture is not to be stacked/stored in any Emergency Exit point in any circumstance.
• Christchurch City Council furniture is not to be used as moving equipment for any equipment being bought onto site by the hirer, the hirer is required to supply any additional equipment they may require.

• There is no storage available at any community facilities for hirer’s equipment unless an existing agreement is in place with Christchurch City Council.
• Under no circumstances is food to be kept in any of Christchurch City Council’s storage units.
• Christchurch City Council reserves the right to request hirers to remove any item remaining at a community facility where circumstances warrant.
• Items belonging to hirers are not to be left on site that impedes the Buildings Warrant of Fitness in any way, if they do, the Christchurch City Council reserves the right to remove and dispose of said item as they see fit
• Christchurch City Council is not responsible for any loss or damage to any item(s) left in or stored in a community facility by the hirer.