Request rating information for property settlement.

Settlement information will be temporarily unavailable while we prepare our financial systems for the new rating year.

Excess water invoice settlements will be unavailable from 1 July to 9 July 2025. Statements of accounts will be provided after 9 July 2025.

Property rates settlements will be impacted from 1 July 2025 to 7 July 2025, as updated property values for the new rating year will not be available before this date.

We apologise for any inconvenience this may cause and appreciate your understanding during this time.

Please allow four business days for the processing of your request. If your settlement date is within three days or your request is urgent, please call us at 03 941 8999.

For all submitted settlement requests, you will receive two separate statements:

  1. Property rates statement:
  2. Water rates statement:
    • Sent on the day of settlement, even if no payment is due.
    • If you have not received this by midday on the settlement date, please contact watersettlements@ccc.govt.nz.
    • If you need further assistance, contact us at 03 941 8999.

Solicitor information

Property information

Cancel any active direct debits?

Please note, if cancelling a direct debit before the instalment due date, a 10% penalty will be applied to the amount of the instalment remaining unpaid at the due date.

Is this request for a settlement or refinance?