If you have had a low pressure pump installed on your property since the 2010/2011 Canterbury earthquakes you may be eligible for a rates remission.

COVID-19 rates update

On 2 April 2020 the Council agreed to a package of measures to help alleviate financial stress faced by many businesses and households in our city as a result of the COVID-19 pandemic.

The package includes offering a rates payment extension of up to six months for eligible ratepayers who are experiencing financial hardship because of the pandemic, and a three month rent holiday for some of the Council's commercial tenants.

You can read more on Newsline or find out more about eligibility and how to apply for a rates payment extension.

Unite Against Covid-19, visit covid19.govt.nz

As part of the repair of the city’s earthquake damaged sewerage system, around 6,500 low pressure pumps were installed on properties around the city to ensure waste water is effectively flushed to the street mains. The Council will meet the estimated electricity costs being paid by residential property owners for the operation of these pumps.

For single dwelling properties, this will be done by reducing the annual rate charge by $26 plus GST. For multiple dwelling properties serviced by a single pump, an additional meter may be installed and the Council will pay the charges directly.

Property owners do not need to apply for this remission as it will be processed automatically as the pumps are installed. 

This remission will not be available for:

  • land that was vacant prior to 4 September 2010
  • pumps that were installed by a property owner prior to 1 July 2013
  • subdivisions that occurred after 1 July 2013 or
  • properties that are sold after 30 June 2018.