This service is provided by our bank, Bank of New Zealand (BNZ) in agreement with Christchurch City Council. You do not have to be a BNZ customer to use this service.

COVID-19 rates update

On 2 April 2020 the Council agreed to a package of measures to help alleviate financial stress faced by many businesses and households in our city as a result of the COVID-19 pandemic.

The package includes offering a rates payment extension of up to six months for eligible ratepayers who are experiencing financial hardship because of the pandemic, and a three month rent holiday for some of the Council's commercial tenants.

You can read more on Newsline or find out more about eligibility and how to apply for a rates payment extension.

Unite Against Covid-19, visit

Pay your rates by Visa or Mastercard

BNZ will charge you a service fee per transaction - currently 2%, with a minimum of $1.00.  The Council does not receive any part of this fee.

If you own more than one property, a separate payment is required for each.

You will need to supply a Property ID number so that we can ensure you are paying rates for your property.

The Property ID is an eight-digit number beginning 73xxxxxx at the top right of your rates, also known as the Reference No.  

You can also find your Property ID by looking up your address in our rates and valuation search, where it is known as the Rate account number.