Support information for those living near the wastewater treatment plant.

Pegasus Health community workers

Pegasus Health's Partnership Community Workers (PCWs) are a team of health navigators providing people with free access to health and wellbeing support.  

The PCWs supporting Bromley and Eastern suburb residents with their health concerns are linked to General Practice Teams in the local area.

 PCWs can help residents near the wastewater treatment plant to:

  • Enrol with a GP and help them attend health appointments.
  • Assist with any difficulties that arise in getting the health supports residents need.
  • Provide information about health and social services available in the community.
  • Provide cultural support and links with interpreter services.

 For further information about the PCW service please contact PCW coordinator at Pegasus Health, Maureen van Venrooy, by phone on 022 010 3296 or email

Those affected by wastewater treatment plant smells

Christchurch residents whose health and wellbeing continue to be affected by the smells coming from the fire-damaged wastewater treatment plant will receive more targeted support.

On 3 August, Christchurch City Council committed a further $180,000 to provide more support for schools, and targeted help for residents still affected by odours from the wastewater treatment plant.

The new wellbeing response plan includes:

  • Extended support for schools and early learning centres, including those in the Southshore and South New Brighton areas, so they can provide activities and events to help children and their families manage the effects of the odour.

  • Discretionary funding to support people affected by the smell to access health and wellbeing supports.

Community support package payments will close on Friday 12 August, as the update has plateaued. Out-of-zone applicants can contact until Wednesday 31 August to be considered for a support payment.

Read more on Newsline(external link).

Where to get help

  • Pegasus Health(external link) has a team of partnership community workers in the area who can support people to access health and wellbeing supports free of charge. If you have difficulty accessing a family doctor or healthcare provider, phone Maureen on 022 010 3296 or email
  • Your family doctor or healthcare provider can provide support for any health or well-being concerns you have.
  • Healthline(external link) provides free health advice and information – phone 0800 611 116 at all times.
  • 1737(external link) provides free counselling support for Kiwis – phone 1737 at all times.