Snap Send Solve is our smartphone app to help make reporting issues easy.

Report issues to Council from your mobile phone

The Snap Send Solve app works by identifying the location the photo is taken using the phone's GPS data.

It sends an email to the Council from your email address, including the incident type, notes, address of incident, photo, and contact details.

The report is then allocated to the relevant Council department. 

The more information provided, the better we can help isolate and investigate the issue.

Download the app and start reporting

Download:  Apple (external link)   |  Android (external link)

(external link) You can continue to lodge issues by completing the online form, calling Council on (03) 941 8999, or visiting one of our Service centres. (external link)

If you are viewing this page on your computer, simply visit the Play store (Android) or the App store (Apple) on your smartphone and search for 'Snap Send Solve' to download the App.

Alternatively use our feedback form to provide feedback to the Council.