Snap Send Solve is our smart phone app to help make reporting issues easy.

Report issues instantly to Christchurch City Council from a mobile phone.

The app works by identifying the location the photo is taken using the phone's GPS data. It sends an email to the Council from the users email address, including the incident type, notes, address of incident, photo, and users contact details. The report is then allocated to the relevant Council department.

The more information provided, the better we can help isolate and investigate the issue.

Simply download the app onto your phone and start reporting.

Download:  Apple (external link)   |  Android (external link)

(external link) Requests can continue to be lodged by completing the online form here, calling Council on 03 941 8999, or visiting one of our Service centres (external link) .

If you are viewing this page on your computer, simply visit the Play store (Android) or the App store (Apple) on your smart phone and search for 'Snap Send Solve' to download the App.

Alternatively use our feedback form to provide feedback to the Council.