If you explain the circumstances in writing they will be considered by the Inspections and Enforcements Unit. They will advise you of the outcome in writing.

Disputing a parking ticket

If you want to dispute a parking ticket, only the driver can submit an explanation. You will need to provide as much information as you can.

Dispute a parking ticket

Alternatively you may write a letter or email to:

The Inspections and Enforcement Unit
PO Box 73013, Christchurch 8154
Email: parking.unit@ccc.govt.nz

Disputing a vehicle licence infringement

All motor vehicles on the road must display a current annual licence label. This includes vehicles that are not running. Hours of enforcement are 24 hours per day, with an infringement fee of $200.

There are a number of conditions that must be met before consideration will be given for the ticket to be waived:

  • The period of expiry of the licence label displayed at the time an infringement notice was issued is less than one calendar month.
  • A new licence label was obtained within two working days of the notice being issued.
  • This was your first infringement notice for this, or similar type of offence, or the first offence notice issued to the vehicle while in your ownership.

What to do if your car is towed away

The Police hold a record of every vehicle that is towed by Council, including those from bus lanes, and they will be able to confirm whether your vehicle has been removed. Council uses Parks Towing, please phone (03) 366 7615 to arrange recovery. The Council does not clamp vehicles. 

Parking officer cameras

Parking Compliance Team members now wear video cameras that can be activated to record incidents of violence or abuse.

Parking officer camera

Council parking officers will now wear cameras.

The Council introduced the cameras as a health and safety measure to protect staff after an increase in abuse and assaults on them while they were doing their jobs.

The cameras film continuously but only record footage when activated by the wearer. Footage shot in the previous 30 seconds is saved and recording continues until the record button is pressed again.

Officers must inform members of the public when they begin recording and where practical, why they are recording video and audio.