We believe that cities work best when everyone is actively involved in the civic life of the city. The Council wants to encourage a sense of citizenship amongst residents, and to involve them more deeply at all levels of decision making.

What this means for our district

  • Our communities share a spirit of citizenship and participate in civic matters.
  • The community's goals and aspirations are reflected in council activities.
  • Maori have opportunities to contribute to the decision-making process.
  • Communities have positive relationships and experiences when engaging with the Council.

How we are contributing

We are committed to improving our engagement with residents, and are introducing new ways for people to have their say on what's important to their neighbourhoods. Effective engagement builds a shared understanding and trust, and can lead to better outcomes for the community.

How you can help

Take advantage of opportunities to engage with Council and let us know your views. Encourage your friends and whānau to make submissions on the Long Term Plan and Annual Plan, which determine Council budgets. Let your Community Board (external link)know what issues affect your community. Volunteer in a community group. CINCH (external link)(Community Information Christchurch) has a great database of local groups that you can get involved in.

How we are doing

Status What do we want to achieve? What has happened?

Snapshot

SnapshotOnly
Satisfaction with the opportunities to participate in council decision making

38 per cent of respondents to the Council's Life in Christchurch survey were satisfied or very satisfied with the opportunities available to participate in Council decision making. Further information.

Positive result
PositiveResult

Satisfaction that the Council is making decisions in the best interest of the City

Since the earthquakes, confidence in Council decision making being in the best interest of the City has increased by 50 per cent. Further information.

Satisfaction with the opportunities to participate in Council decision making

The Council's Life in Christchurch survey found 38 per cent of respondents were satisfied or very satisfied with the opportunities available to participate in Council decision making. Around 22 per cent were dissatisfied or very dissatisfied, and almost one third were neutral towards the opportunities to participate in Council decision making.

Satisfaction that the Council is making decisions in the best interest of the city

Residents' rating of whether the Council has made decisions in the best interests of the City were generally declining between 2004 and 2008. During this period, the proportion of respondents to the Quality of Life survey who agreed or strongly agreed that decisions were made in the best interests of the City fell from 58 per cent to 41 per cent. In 2010, this increased to 53 per cent. 

After the earthquakes, resident confidence in Council decisions being made in the best interests of the City declined to a low of 32 per cent in 2012. Since then, this proportion has increased to 47 per cent in 2016.

The Council's annual General Service Satisfaction survey asks a similar question about satisfaction with Council decisions being in the best interests of the City. Results have shown a similar trend since the earthquakes, with satisfaction increasing from 37 per cent in 2012 to 55 per cent in 2017. Between 2017 and 2018, there was a large increase in those who were neutral (from 20 per cent to 31 per cent).