Christchurch City Council has adopted a range of rates relief packages aimed at helping residents and property owners worst-affected by the earthquakes.
Different rates relief packages have been offered to residents in different parts of the city, depending on circumstances.
During 2016/17 the following rates relief packages and remissions are available:
If you qualify for rates relief please contact us by phoning 941 8999 (or 0800 800 169 for Banks Peninsula residents), or email EQremissions@ccc.govt.nz.
Please note: Residential relief and some commercial rebates are only available on application.
Central Government has adopted new legislation that allows Christchurch City Council to reassess rates during the rating year.
The Council lobbied for the change so that it could better respond to changes to city properties as earthquake demolitions and rebuilds progress. The Canterbury Earthquake Rating Order in Council means rates can be adjusted within a financial year if a house is demolished, substantial new building work has been done, or land is subdivided.
If your building has been demolished the Council must now reduce rates for the property to land value from the month after the demolition is formally recorded in Council’s rating database. Equally, once substantial building work is completed and you begin to use Council services, your rates will be based on the improved value of your property.
We cannot reduce your rates to reflect demolition until the month after the demolition is formally recorded in our rating database. There are a number of steps to this process, and it can take up to six weeks from the date that we are informed of the demolition to the date that our database update is complete.
We won’t necessarily know when a property has been demolished, unless you contact us - phone 941 8999 or 0800 800 169 (for Banks Peninsula residents) or e-mail EQremissions@ccc.govt.nz.
Should your property be demolished, subdivided, or substantial building work done during the year, you will receive a property valuation notice from Council's valuers (Quotable Value) and a revised rates assessment from the Council. You have the right to object to this revised valuation within 20 working days – Call Quotable Value on 0800-787-284 or visit the QV website (external link) for more information.
The kerbside wheelie bin collection service is not available for unoccupied properties receiving an earthquake remission, because a targeted rate for waste minimisation is no longer being paid. Find out how we can remove your wheelie bins (at no cost to you) while your property is unoccupied.
Environment Canterbury (ECan) has adopted rates remission policies that mirror those of Christchurch City Council. If you qualify for remission of Christchurch City Council rates you will automatically qualify for the same remission of ECan rates.