You can book a building inspection with the Council online or by phoning the Inspections Support Team on 03 941 8222.
Inspection delays
We are currently experiencing a high volume of calls and inspection bookings causing delays.
To assist us in managing the demand, please only book your inspection if you know you will be ready. Alternatively, ask our team about booking a remote inspection through ZYTE (criteria apply). Watch this video to see how ZYTE works.
If you do need to cancel or change your inspection please let us know as soon as possible to allow that timeslot to be used by another customer.
Please have the following ready:
Address for inspection.
Building consent number (this is a unique number given to each building consent e.g. BCN/2022/1234).
Name and contact number of a person who will be on site.
Ensure you have a clear timeline for your building work and book inspections in advance to avoid delays on-site.
The approved building consent documents are required on-site and available (this may include hard copy or digital format that is readable). An inspection may not proceed if these are not available.
Heating unit (wood burner) inspections are always in high demand. Please book a wood burner inspection by phoning us on 03 941 8222 or 0800 800 169.
If you wish to change or cancel your inspection booking, please call us on 03 941 8222. Cancellations must be made by 4pm on the working day prior to when your inspection was scheduled to take place. The Council charges for cancellations made on the day the inspection is scheduled to take place.
We reserve the right, from time to time, to contact customers in regard to the services provided.