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Last reviewed: Fri, 16 May 2014

Contact us

For all general enquiries please call:

03 941 8999

Our Customer Call Centre is available 24 hours a day.

Banks Peninsula residents: 0800 800 169
Fax: (03) 941 8033
Online: Make a query or report a problem on a range of Council services.


After hours

For any after-hour enquiry please call 03 941 8999 and press 1 for Noise Control or stay on hold to speak to an operator.

Phone (03) 941 6886 for recorded information relating to:

  • Animals - press 1
  • Festivals and events – press 2
  • Parking – press 3
  • Service centre hours – press 4
  • Refuse and recycling stations – press 5

Visit us

Visit us at: Civic Offices 
53 Hereford Street
Christchurch Central
Open 8.00am-5pm weekdays, except public holidays.


View Christchurch City Council - Service Centres in a larger map

Contacting the Mayor & Elected Members

To contact the Mayor you can: Write to The Mayor, PO Box 73016, Christchurch, New Zealand, or use an online form.

To contact Elected Members you can: write to PO Box 73016, Christchurch, New Zealand, or view their contact details.

Council Service Centres 

Service centre


Business hours

Civic offices

53 Hereford St, Christchurch
For PO Box numbers please refer to our mail address guidelines [PDF 20KB]
Christchurch 8154

Mon-Fri, 8.00am-5pm



Temporary premises

Temporarily at:
Sports pavilion at the Akaroa Recreation Ground
28 Rue Jolie
Akaroa 7520

Mon-Fri, 9am-5pm


66 Colombo St, Beckenham
(South Library)
PO Box 73021
Christchurch 8154

Mon-Fri, 9am-5pm


4 Jeffreys Rd, Fendalton
(Cnr Jeffreys & Clyde Rds)
PO Box 73020
Christchurch 8154

Mon-Fri, 9am-5pm


Eastgate Mall
1st Floor
Cnr Buckley's Rd and Linwood Ave

Mon-Fri, 9am-5pm

Little River

4236 Christchurch Akaroa Rd
RD 1
Little River 7591

Mon-Fri, 8:30am-4:30pm
Closed 12:30-1:30pm


Bundy Building
15 London St
PO Box 73027
Christchurch 8154

 Mon-Fri, 8.30am-5pm


5 Restell St, Papanui
(Cnr Langdons Rd & Restell St)
PO Box 73024
Christchurch 8154

Mon-Fri, 9am-5pm



199 Clarence Street, Riccarton
PO Box 73022
Christchurch 8154

Mon-Fri, 9am-5pm


36 Marshland Rd, Shirley
PO Box 73023
Christchurch 8154

Mon-Fri, 9am-5pm

Temporarily closed

149 Main South Rd, Sockburn
PO Box 73026
Christchurch 8154

Temporarily closed

Write to us

Christchurch City Council
For PO Box numbers please refer to our mail address guidelines [PDF 20KB]
Christchurch 8154


For media enquiries, contact our Media Advisor
Phone: (03) 941 8949
Mobile: 027 241 0244


Authorising Unit: Customer Services

Last reviewed: Friday, 16 May 2014

Next review: Saturday, 16 May 2015

Keywords: contact