For all general enquiries please call: 03 941 8999 | Our Customer Call Centre is available 24 hours a day. Our afterhours service operates from 5pm to 8am Monday to Friday, and all day Saturday and Sunday.
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Banks Peninsula residents: 0800 800 169
Fax: (03) 941 8033
Online: Make a query or report a problem on a range of Council services.
After hours
For any after-hour enquiry please call 03 941 8999 and press the following options:
Noise Control – please press 1
Operating hours of our Civic offices and suburban service centres – please press 2
Information on Refuse and recycling stations – please press 3
If your call is urgent – please press 4. (e.g. Health and Safety issues regarding animals, potholes or major water leaks)
Refuse, recycling stations and wheelie bins – please press 5
Recorded information
Phone (03) 941 6886 for recorded information relating to:
Visit us
Visit us at: Civic Offices
53 Hereford Street
Christchurch Central
Open 8.30am-5pm weekdays, except public holidays.
View Christchurch City Council - Service Centres in a larger mapContacting the Mayor & Elected Members
To contact the Mayor you can: Write to The Mayor, PO Box 73016, Christchurch, New Zealand, or use an online form.
To contact Elected Members you can: write to PO Box 73016, Christchurch, New Zealand, or view their contact details.
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Civic offices | 53 Hereford St, Christchurch
For PO Box numbers please refer to our mail address guidelines [PDF 20KB]
Christchurch 8154 | Mon-Fri, 8.30am-5pm |
Akaroa Temporary premises
| Temporarily at:
Sports pavilion at the Akaroa Recreation Ground
28 Rue Jolie
Akaroa 7520 | Mon-Fri, 9am-5pm |
Beckenham | 66 Colombo St, Beckenham
(South Library)
PO Box 73021
Christchurch 8154 | Mon-Fri, 9am-5pm |
Fendalton | 4 Jeffreys Rd, Fendalton
(Cnr Jeffreys & Clyde Rds)
PO Box 73020
Christchurch 8154 | Mon-Fri, 9am-5pm |
Linwood | Eastgate Mall
1st Floor
Cnr Buckley's Rd and Linwood Ave | Mon-Fri, 9am-5pm |
Little River
| 4236 Christchurch Akaroa Rd
RD 1
Little River 7591 | Mon-Fri, 8:30am-4:30pm
Closed 12:30-1:30pm
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Lyttelton
| Bundy Building
15 London St
PO Box 73027
Christchurch 8154 | Mon-Fri, 8.30am-5pm |
Papanui | 5 Restell St, Papanui
(Cnr Langdons Rd & Restell St)
PO Box 73024
Christchurch 8154 | Mon-Fri, 9am-5pm Sat, 10am-1pm |
Riccarton
| 199 Clarence Street, Riccarton
PO Box 73022
Christchurch 8154 | Mon-Fri, 9am-5pm |
Shirley
| 36 Marshland Rd, Shirley
PO Box 73023
Christchurch 8154 | Mon-Fri, 9am-5pm
Sat, 10am-1pm |
Sockburn
Temporarily closed | 149 Main South Rd, Sockburn
PO Box 73026
Christchurch 8154 | Temporarily closed |
Write to us
Christchurch City Council
For PO Box numbers please refer to our mail address guidelines [PDF 20KB]
Christchurch 8154
Media
For media enquiries, contact our Media Advisor
Phone: (03) 941 8949
Mobile: 027 241 0244
Email: mediaenquiries@ccc.govt.nz
