The move to Alert Level 1 signals a return to business as usual at our public facilities, with no requirements for physical distancing in public places. Contract tracing measures and rigorous cleaning protocols remain in place.

Our services are operating as normal

Here's a snapshot of the current status of our services. We will continue to keep this up-to-date.

For the latest updates visit Newsline(external link).

Unite against COVID-19(external link)

Kerbside collection

Recycling

  • Put your bins out as normal.
  • Help us to recycle, please put the correct, clean items into the yellow bin(external link) 
  • If parked cars are in the way please place your bin on the road, closest to the kerb. Alternatively, place at the end of your driveway.
  • During level two truck drivers will be able to check bins for the correct items again. 
  • Find out more about our services under Alert Level 1(external link) 

EcoDrop transfer stations

  • The EcoDrop transfer stations at Parkhouse Rd, Bromley, and Styx Mill are operating as normal.
  • You can drop off rubbish, greenwaste and recycling and household hazard waste without a booking.
  • Hazardous items that you will be able to recycle at the EcoDrop include: gas bottles, car batteries and garden and paint products.
  • In Banks Peninsula, Barry's Bay transfer station is operating under winter hours (12pm to 4pm, Saturday, Sunday and Wednesday). Community collection drop-off services are available as per normal.

Council facilities

All Council facilities are now open.

We’re putting in place all the measures we can to help keep people well, with the health and safety of residents and our staff our top priority. Contract tracing measures and rigorous cleaning protocols will remain in place.

Please do your bit too to keep us all well. Stay at home if you, or anyone in your house, is unwell. 

Recreation and Sport Centres

Graham Condon, Jellie Park, Taiora QEII, Pioneer, Cowles Stadium and Nga Puna Wai are now open.

We look forward to seeing you again soon.

Find out more about using a Rec & Sport Centre.(external link)

Follow us on Facebook at @ChchRecSport(external link)

Rates

  • We know many people in our city are facing financial hardship due to COVID-19. We’re here to help.
  • If you are under financial stress, we are offering an extension of time for Rates Instalment 4.
  • All eligible ratepayers will have up to six months to pay this instalment.
  • Find out if you're eligible and apply online.

Parks and tracks

All parks and tracks are open.  

Water

  • We have strict hygiene procedures in place for the safe operation of our drinking-water supply network.
  • There are currently no water restrictions in place for Christchurch or Banks Peninsula.

Events

  • Events and gatherings can proceed with no restrictions on numbers. 
  • With restrictions lifting on gathering numbers, the Councils Events and Arts team are now looking at upcoming events and exploring options to create a new landscape for 2020. They will continue to provide advice and support to the local events industry on operating safely, with a focus on contact tracing processes. More information will be released soon on events planned for the coming months.
  • As always, if you are sick or feeling unwell, please do not attend public events or visit public places.
  • We are working with event providers to confirm the status of their event and will be updating the What's On Christchurch website regularly.
  • We are currently accepting event and filming permits. More information on event permits including how to apply.(external link)
  • More information on filming permits(external link).

Recreation and Sport Centres

Cowles Stadium, Graham Condon, Jellie Park, Nga Puna Wai, Pioneer and Taiora QEII are all open.

We look forward to seeing you again soon.

Bookings

Fitness centres and pools no longer need to be booked. Capacity restrictions have been lifted. 

Group fitness classes (including Spin and AquaFit) will continue to be bookable, however, capacity restrictions have been lifted.

Book online now, or phone 03 941 8999 to book through our Call Centre.

Swimsmart, gymnastics, sport groups and the Southern Centre
The standard booking process applies.

Keeping you safe

There’s no evidence that COVID-19 can be spread to humans through the use of pools and hot tubs. 

Proper operation, maintenance and disinfection (e.g. with chlorine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19. More information(external link).

We’re following the Government guidelines and will continue to have Traceable QR codes available. We will transition to the NZ Government Covid Tracer QR codes as soon as they are available.

Cleaning and hygiene

  • We are ‘misting’ some areas of our recreation and sport centres using a water-based aerosol sanitiser called Zoono, to provide a barrier to stop the virus surviving on surfaces
  • We have disinfectant solutions available for customers in the gyms so they can wipe down equipment after use
  • We’ll continue the daily cleaning and disinfecting of public areas.
  • We've got COVID-19 signage in place to remind people to follow good hygiene practices, including washing hands.

Mask and gloves
It’s your personal choice whether you wear a mask or gloves.

Contact tracing
QR codes will be available and customers are encouraged to contact trace by using the Traceable app and the NZ Covid Tracer app once QR posters are available.

For more information on contact tracing visit uniteforrecovery.govt.nz(external link)

EFTPOS and payWave
All transactions will be via EFTPOS and, where possible, payWave. Cash transactions will be accepted.

Memberships and concessions

Flexi Membership payments
Pro-rata direct debits for Flexi Membership payments commenced from Monday 25 May.

Fees and charges
Our membership and admission fees remain the same.

Freezing memberships
We understand if you choose not to come back straight away and we will continue to offer various options to freeze or extend your membership.

You can freeze your membership until you want to return by filling out the freeze form at ccc.govt.nz/flexi-and-fixed-membership-freeze-form or by emailing us at recandsport@ccc.govt.nz

Swimsmart membership
Please refer to the Swim education section.

Concession cards
We extended the expiry date on all concession cards by three months from the beginning of Alert Level 4.

Using the pools and aquatics services

Opening hours
Opening hours will remain the same as prior to Level 4. Please check your Rec & Sport Centre for opening hours(external link).

Swimsmart lessons
Swimsmart lessons will continue to run with limited times and programming until the end of Term 2.

At Taiora QEII, Graham Condon and Pioneer, only Tigersharks, Barracudas, Marlins and Squads are running. At Jellie Park, only Barracudas, Marlins and Squads are running.

Bubbletimes, Sleepytimes, adult lessons and the full Swimsmart programme will resume from Monday 6 July 2020.

If you have any questions, please contact swimsmart@ccc.govt.nz

Free swimming for under-fives and Green Prescription Card swimming
This is still available during school hours, Monday to Friday, during school terms.

Swim education

Swimsmart lessons will continue to run with limited times and programming until the end of Term 2.

At Taiora QEII, Graham Condon and Pioneer, only Tigersharks, Barracudas, Marlins and Squads are running. At Jellie Park, only Barracudas, Marlins and Squads are running.

Bubbletimes, Sleepytimes, adult lessons and the full Swimsmart programme will resume from Monday 6 July 2020.

If you have any questions, please contact swimsmart@ccc.govt.nz

Gymnastics and Tumbletimes

Gymnastics classes
All Gymnastics classes, except Bouncing Bugs, are running and there are still some spaces available.

You can enrol via the Council’s contact centre on 03 941 8999.  If you have any questions, please email jenny.jordan@ccc.govt.nz

Tumbletimes sessions
All Tumbletimes sessions are running as normal. Please check details of days and sessions. We will have limited small equipment available and there’s plenty of large gym equipment to have fun with.

Southern Centre

The Southern Centre is open.

You can bring up to 10 children (or adults) with a support adult.

Please wait in the area outside the Southern Centre and staff will let you know when you can enter the room. The stairs and lift can be used.

It’s your personal choice whether to wear a mask or gloves.

Bookings
Please email southern.centre@ccc.govt.nz 

Phone the Southern Centre on 03 941 7016 or the Council’s Contact Centre on 03 941 8999.

Equipment
All of the large items will be out, but there may be some restriction on the items to ensure they can be cleaned properly between sessions. Equipment will be cleaned between each session.

Sports fields

Our sports fields are open with line-marking completed on all 322 fields.

Please refer to your Regional Sports Organisation for guidance on returning to training and games.

Stadia and aquatics sport group bookings

All facility hire groups are required to undertake contact tracing at our Recreation and Sports Centres.  Please follow Government guidelines for good hygiene practices.

Campgrounds

Our campgrounds at Spencer Beach Holiday Park, Duvauchelles Holiday Park, Okains Bay and Pigeon Bay are taking new bookings. 

Camp offices are staffed and if you have questions you can call the campgrounds directly or submit an online enquiry through the campground’s website.

Bookings
You must book and pay online for all sites except Pigeon Bay, which is operating with a deposit box for casual campers, and online payments for annual site holders.

Keeping you safe
Cleaning frequencies have been increased and hand sanitiser dispensers are available outside amenity blocks. Disinfectant spray will be available in shared spaces to wipe down surfaces.

You will receive additional information in the booking confirmation email with guidelines for keeping safe.