Recycling & Refuse

INDEX

Collections	Litter Bins
Miscellaneous	Recycling Centres
Recycling Crates	Recycling Collection
Recycling Materials	Refuse Bag Coupon Delivery
Refuse Bag Entitlement	Refuse Bags Information
Refuse Stations


Collections
• What are the Christchurch and Banks Peninsula rubbish and recycling collection areas and days?
• Can I have some information on the Rubbish and Recycling Collection including missed collections?
• Can large unwanted household items be collected at the kerbside?
• How are kerbside recycling collections funded?
• How can I request for rubbish and recycling collection to start on a new street?
• How can my business recycle and reduce waste?
• How do I apply to have my private lane/multi unit development/gated community included in the kerbside collection?
• I put cardboard out for kerbside collection and it wasn't picked up?
• If I live in a rural area, am I entitled to official Christchurch City Council Real Recycling Crate(s) and Rubbish Bags?
• The refuse truck / recycling collector has damaged my car / property / land. Who do I contact?
• What do I do if my rubbish bags and/or recycling crate has split or been vandalised after being placed at the kerbside?
• What do I do with my Rubbish Bag Coupon if Selwyn District Council collect my rubbish?
• Where are notifications regarding changes to the Refuse Collection date advertised?
• Who collects food scraps from businesses for pig feed?
• Who do I contact to compliment or complain about kerbside refuse or recycling contractors?
• Will my rubbish and recycling be picked up on a public holiday?

Litter Bins
• A litter bin has been burnt, vandalised/damaged or stolen, how do I get it replaced?
• A street/park/pole litter bin has not been emptied, how often are they emptied?
• Can I have a litter (rubbish) bin installed/removed/relocated in a street?
• Can you tell me more about rubbish free parks?
• Do you collect recycling at the beaches?

Miscellaneous
• Can I dispose of documents at Burwood Landfill?
• Can you please tell me who manufactures CCC rubbish bags?
• Can you tell me about Clean City partners?
• Can you tell me about the new resource recovery plant in Opawa?
• Can you tell me about the Council's proposed Waste Management Plan and Kerbside Collection?
• Can you tell where I can get recycled curtains?
• How can I complain about dust or odours coming from the compost plant at Metro Place or the other Eco depots?
• How can I dispose of old car bodies?
• How can I get reycling trays for office paper waste?
• How can I obtain further information on Refuse Bylaws?
• How can my business recycle plastic and packaging?
• How do I apply for the Community Waste Minimisation Fund or the Sustainability Initiatives Fund?
• How do I dispose of my agricultural chemical containers?
• I would like to work on a refuse truck - how do I go about this?
• If I have an empty section, am I entitled to a Rubbish Bags?
• Is it an offence to drop litter on the street?
• Please tell me more about the Washable Nappy Scheme?
• Reduce your Rubbish - How can I get involved in the trial?
• Rubbish has been dumped on my empty section, what can I do?
• What are the red wheelie bins used for?
• What can I do about rubbish, contained or accumulated on private neighbouring properties (including food premises) causing a nuisance (offensive odour, flies, vermin) ?
• What is Business Resource Efficiency?
• What is SuperGold Card?
• What is the Target Paper programme?
• Where can I buy recycled / reusable goods?
• Where can I get a Reduce Your Rubbish wheel?
• Where can I get a wheelie bin?
• Where can I get information for a school project on recycling / reuse / reducing waste etc?
• Where can I sell aluminium cans?
• Who do I contact to let them know the cage/ skip is full in Banks Penninsula?

Recycling Centres
• Can I swap the item I am leaving at an EcoDepot recycling area for another item that is there?
• How can I dispose of used whiteware?
• What is eDay?
• What type of metal is acceptable at the Recycling Centres?
• When are the Recycling Centres open at the Refuse Stations?
• Where can I take carpet?
• Where can I take the waste oil from my car?
• Where can I take unwanted household goods and appliances?
• Who can use the glass bottle recycling drop-off points at the Refuse Stations?
• Who maintains the recycling stations at Scarborough?

Recycling Crates
• I am a tenant, am I entitled to an official Council recycling crate?
• Can schools get crates for recycling?
• Facts about your Recycling Crate
• How are Christchurch City Council recycling crates identified?
• How many recycling crates am I entitled to and how much do they cost for any additional ones?
• I have some questions about gold recycling crates - can you help?
• I live in a bedsit, am I entitled to an annual allocation of official rubbish bags/ recycling crates?
• If I live in a rural area, am I entitled to official Christchurch City Council Real Recycling Crate(s) and Rubbish Bags?
• If I move to a newly built house, am I entitled to an official Council recycling crates / rubbish bags?
• What do I do if my recycling crate has been stolen/lost, damaged or put back in the wrong place?
• What items CAN be placed in the recycling crate?
• What sort of recycle crates can be used?
• Where can I get the waste and recycling statistics for Christchurch.
• Who owns the Real Recycling Crate?
• Will Banks Peninsula District Councils recycling bins be changed/replaced by CCC recycling crates?
• Will my rubbish and recycling be picked up on a public holiday?

Recycling Materials
• Can I put shredded paper out in my Real Recycling crate for collection?
• Can I put unwanted items in my Recycle crate?
• Can I recycle polystyrene blocks?
• Does it cost anything to use Council event recycling equipment?
• Does the Christchurch City Council sell compost?
• How can I dispose of used whiteware?
• How do I dispose of waste oil?
• What can I do with old books that are no longer needed?
• What is eDay?
• What is Real Recycling?
• What items CAN NOT be placed in the recycling crate??
• What should I do with the used silver NOS bombs?
• Where can I buy recycled / reusable goods?
• Where can I get information on what can be recycled in different languages?
• Where can I recycle my old computer?
• Where can I take carpet?
• Where can I take my used clothing or material?
• Where can I take unwanted household goods and appliances?
• Where can I take wood/timber products for recycling?
• Where do I dispose of used or old batteries?
• Where is the material from kerbside recycling taken?
• Who do I complain to about the paper blowing around in Parkhouse Road?
• Why are tops with the number 2 not accepted for recycling?
• Why do we have to wash bottles, tins and containers for Real Recycling collection?

Refuse Bag Coupon Delivery
• Are hand written coupons able to be redeemed at supermarkets?
• Can I change the address on my rate demand so the rubbish bag coupons are sent somewhere else?
• Can I have my Council Rubbish Bags Delivered to me?
• Can you please tell me who manufactures CCC rubbish bags?
• How do Housing New Zealand tenants get coupons and rubbish bags?
• How will Banks Peninsula residents get their annual allocation of rubbish bags?
• I haven't received my coupon for/delivery of rubbish bags, what should I do?
• I live in a Council property, will I get a coupon?
• I live in a rental property, how do I get a rubbish coupon?
• I'm a landlord - How do get my years allocation of rubbish bags?
• What do I do with my Rubbish Bag Coupon if Selwyn District Council collect my rubbish?
• What should I do if my pack of rubbish bags contains less than the number written on the bag or if they are faulty?
• When will I receive a coupon for my rubbish bags?
• Where are the rubbish bag coupons sent?
• Where do I take my coupon to get rubbish bags and can I get this issued a few at a time?
• Who gets a coupon for official Council rubbish bags?

Refuse Bag Entitlement
• Are Central City residents and businesses entitled to rubbish and recycling collection, if so when?
• How long should my allocation of official Council rubbish bags last?
• I live in a bedsit, am I entitled to an annual allocation of official rubbish bags/ recycling crates?
• I live in a Granny flat, am I entitled to Christchurch City Council Rubbish Bags/Recycling Crates?
• I own a Motel/Hotel, what will be my allocation of Rubbish bags and Recycling Crates?
• If I live in a rural area, am I entitled to official Christchurch City Council Real Recycling Crate(s) and Rubbish Bags?
• If I move to a newly built house, am I entitled to an official Council recycling crates / rubbish bags?
• The house I live in is split into Units, what is my rubbish bag entitlement?
• Who do I contact if there are no official rubbish bags in the house I have just moved into?
• Why can't I redeem last years rubbish bag coupon?
• Why is the Council only providing 26 rate - funded rubbish bags?

Refuse Bags Information
• Can I keep using my old Banks Peninsula District Council rubbish bags after amalgamation?
• How do I identify if my rubbish bag is an official bag suitable for kerb side collection?
• How much do official Council rubbish bags cost?
• I am having a problem with my neighbours cat getting into my rubbish, what can I do?
• If I have an empty section, am I entitled to a Rubbish Bags?
• What can I put in my official Council rubbish bags?
• What do I do if my rubbish bag is attacked by animals?
• What do I do if my rubbish bags and/or recycling crate has split or been vandalised after being placed at the kerbside?
• What is the maximum allowable weight for a official Council refuse bag?
• Where can I go to get Council Regulation Rubbish Bags ?
• Who do I complain to about the design of the refuse bags?
• Who do I contact about rubbish bag(s)/crate(s) dumped outside my property that aren't mine?

Refuse Stations
• Can I book a site visit to the EcoDepot or Recycling Centre?
• Can I dump my refuse bags at a Refuse Station free of Charge?
• Can I pay by eftpos or cheque at the Refuse Station?
• Can I set up a charge account for disposal of waste at an EcoDepot?
• Do the Refuse Stations have public weighbridges?
• Has the new landfill affected the price of rubbish disposal at refuse stations?
• How can I complain about dust or odours coming from the compost plant at Metro Place or the other Eco depots?
• How can I dispose of old tyres?
• How do I provide feedback to the Eco Depots?
• How much does it cost to dispose of refuse at an EcoDepot / Transfer Station?
• What can I do with the rotten contents of my freezer that has broken down?
• What does the RMF or TerraNova stand for/do?
• What help can I get for rubbish disposal for a public clean up?
• What is being constructed at the Parkhouse Road Refuse Station?
• What rubbish can I take to the refuse stations?
• When will the Christchurch City Waste Handling Facility Licensing bylaw take effect?
• Where are the EcoDepots/Transfer Stations located and what are the hours of operation?
• Where do I take hardfill for disposal?
• Who do I contact to let them know the cage/ skip is full in Banks Penninsula?
• Who manages the operations at the EcoDepots?
• Why are green waste fees cheaper?
• Why are people collecting samples from our rubbish and asking questions about our rubbish at the Eco Depots?
• Why do we need the Christchurch City Waste Handling Facility Licensing Bylaw?