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Last reviewed: Mon, 31 May 2010

Direct debit

Rates Easypay is the Council's preferred payment option. Easypay grants limited authority to the Council to debit your bank account on the due dates.

Easypay payment options

If the due date falls on a non-business day, the payment will be made on the evening of the next business day.

  • Monthly payments are made on the 15th of every month.
  • Quarterly payments are made on the due date of the instalment.

How to join Rates Easypay

Complete a Rates Easypay form available from below, post or drop off the completed signed form to one of our Service Centres and we will post out an Easypay pack to you.

When you join the Rates Easypay system you will receive a letter confirming your bank account details, commencement date and frequency of your payments.

Your rates instalment notice will inform you of the amounts and due dates for the payment of rates.

On payment days, the money you owe will be automatically paid out of your bank account. All transactions will show up on your regular bank account statement. The Council will amend the amounts debited from your account each year without further action on your part. You will be notified of all changes in advance.

To make changes to your direct debit

Once set up on direct debit this can be altered by contacting us. The most common reasons are:

Change of bank account
When changing any bank account (even if just the suffix) details a new direct debit form needs to be completed, signed and sent to us for action. We need this form no later than four working days before the payment is due.

Cancel a direct debit
Contact us no later than four working days before the payment is due.

Stop one direct debit and transfer to a new property (buying and selling a property)
If the bank account details are the same as the existing direct debit we can transfer the direct debit to a new property.

Add a new property to an existing direct debit
If the bank account details are the same as the existing direct debit we can add a new property to this.

Change from monthly to quarterly of or vice versa
Contact us and we can amend this for you.

Phone: (03) 941 8999
Email:

 

Authorising Unit: Corporate Support

Last reviewed: Monday, May 31, 2010

Next review: Wednesday, December 01, 2010

Keywords: rates payment