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Last reviewed: Tue, 04 Oct 2011

Rates and valuations

Rates are set annually in order to fund the net cost of running the city.

UPDATE: July 2011 rates instalment

The latest instalment of rates invoices will be sent to property owners from 18 July 2011 .

Where a building has been demolished prior to 30 June 2011, the rating valuation for that property should have been adjusted. While we are working hard to ensure all our records are up to date following the earthquake, there may be some instances where they do not reflect this issue.

If you think this is an issue for your property, please call us on 941 8999 so that we can update our records and amend your rates invoice.

Rates remission
The Council adopted rates relief policies following the 4 September and 22 February earthquakes to offer assistance to those worst-affected by the earthquakes by the earthquakes. The policy was extended in the Annual Plan 2011/12 to offer:

  • 40 per cent rates remission for residential properties that are unable to be occupied.
  • 30 per cent rates remission for businesses located within the cordoned Red Zone.
  • 30 per cent rates remission for businesses outside the Red Zone that can not be occupied because they are adjacent to dangerous buildings.

To apply for rates remission under this policy, or find out more about your eligibility, call the Council Call Centre on 941 8999 or 0800 800 169 .

Rates information

You can use our rates information search to find out rates and rating valuation information about a property.

The rate requirement is determined by the Long Term Council Community Plan as part of the budgeting process and is then assessed on each property.

Rates must be paid by the due date, however we offer a range of payment options and are always willing to discuss the needs of our customers.

$580 off your rates?
You could get a $580 rates reduction as part of the Government's rate rebate scheme to provide assistance towards rates for low income earners.

Feb 22 earthquake update

The Council will not add rates penalties for payments that were due on 28 February 2011 and 15 March 2011 because Service Centre closures and postal service delays meant many residents were unable to pay their rates following the 22 February earthquake. Direct debit payments that had been set up were actioned as usual following the quake.

A rates remission policy was set up following the 4 September earthquake. Council agreed on 28 April to an extension of the rates remissions policy following the 22 February quake.

Earthquake rates relief

Christchurch City Council has agreed to an extension of the rates relief package for property owners worst affected by the September 4 earthquake, February 22 earthquake and aftershocks.

The policy is aimed at those most adversely affected, particularly those required to vacate their homes during EQC or insurance-related rebuilding and land remediation. More about the rates relief package

Search for a property's rating valuation

The information contained in this site is taken from the Christchurch City Council Rating Information Database. Property and rates information is provided to you under the Local Government (Rating) Act 2002 and the Rating Valuations Act 1998. This online rating information database is a public register of property information. It is also available to view at the public access computer in the main foyer of the Christchurch City Council, Civic Offices, 53 Hereford Street, Christchurch during opening hours.

Please note: Due to the need for scheduled maintenance, access to rates information online occasionally may not be available – please try again later.

Rateable valuations do not represent current market valuations.

When valuations are amended, the property owner will receive written advice of the amended valuation, and it then takes at least one week for the rateable valuation to be updated on the Christchurch City Council website.

The Council has started the significant process of amending rating valuations to reflect property damage caused by the September 4 earthquake. The scheduled revaluation to update the rating valuation for every property in the city (called a general revaluation) was well underway when the September earthquake struck. Because of the significant damage caused by that and subsequent earthquakes, in agreement with the Valuer-General an Order in Council was passed allowing the Government to extend Christchurch’s deadline for General Revaluation.

The Council must now complete the General Revaluation before December 2013. Until that valuation is completed the Council will continue to set its rates based on 2007 valuations.

Read more information here

Contact us

For more information about your rates, contact the Council:

Phone: (03) 941 8999
Fax: (03) 941 8987

Email:

Visit us at your local service centre.

 

Authorising Unit: Corporate Support

Last reviewed: Tuesday, October 04, 2011

Next review: Wednesday, April 04, 2012

Keywords: rates