There is a bee or wasp nest on my property - can it be removed?
The Council will attend to wasp nests within Council maintained areas only, for example: waterways, parks, street berms or pumping stations.
For bee or wasp nests on private property or Council leased property, you will need to refer to private contractors listed under pest control in the yellow pages of the telephone directory.
To report a bee or wasp nest on Council maintained areas you can phone the Council Action Line on (03) 941 8666 or place a request for service.
I am having a problem with rats/mice what can I do?
Rats / mice on private residential properties
It is the responsibility of the owner/occupier to control and prevent vermin breeding. Try and identify the source of the problem. Bait and / or traps can be obtained from hardware stores or pest control firms, alternatively a pest control firm can be employed to eradicate the problem.
The Council do not lay poison on private properties unless the property is close to a waterway, sanitary sewer or storm water system which is maintained and controlled by the Council.
If you have a complaint about rats coming from or breeding in a specific source (e.g. a poultry house, shed / garage with rubbish, food premises) contact the Council Action Line and an Environmental Health Officer will investigate.
Rat problems in the business/Central City area
Identify the specific area of the problem, i.e. food premise and contact the Council Action Line and an Environmental Health Officer will investigate.
Rats on Council owned land, i.e. park, waterway
Contact the Council Action Line and the Transport and Greenspace Unit will investigate.
The Council Action Line is phone (03) 941 8666 or 0800 800 169 for Banks Peninsula residents.
What do I do if I find a dead animal on the road, in a park, on the beach or in private property?
Firstly, do NOT dispose of the carcass in a rubbish, recycling or organics bin. The action you should take, depends upon where the carcass was found:
If it is found on Council property, contact the Council's Action line on (03) 941 8666 or 0800 800 169 for Banks Peninsula residents and we will arrange for the animal to be collected. This will usually happen within two hours.
When you call, provide the following information:
What type of animal it is
What colour and size it is
The location of the animal.
The Council's contractor will collect and dispose of the dead animal.
If the dead animal is a dog and has its Council Animal Control ID tag on, the finder must phone Animal Control. The Council phone number is on the tag. The operator will ask for the dog identity number and make contact with the owner or their agent. It is recommended even if you do have the owner's details not to try to contact the owner yourself.
If you would like to check if an animal belongs to you, you can call the Council's Action line.
Dead animals on transit roads (state highways) are to be reported to the NZ Transport Agency (NZTA) on, phone 0800 444 449 .
If the animal is on the footpath of a transit road, please call the Council's Action line: phone (03) 941 8666 or 0800 800 169 for Banks Peninsula residents.
Dead animals on private property
Dead animals on private property are the responsibility of the landowner. If the dead animal is a dog and can be identified through its tag then phone Animal Control on, (03) 941 8666 who will try to contact the owner of the dog and attempt to have it collected. The Council will not collect the dead animal or dog in a private property.
