This guide is designed to work with additional information from the following:
- A street map of Christchurch
- The telephone directory -
White Pages and 
Yellow Pages - Yellow Pages - the yellow telephone book/directory lists businesses under headings relating to the type of business.
- White Pages - the white telephone book/directory lists phone/fax/mobile numbers of people, businesses and organisations in alphabetical order. The coloured pages at the front of the book list central government services, registered medical practitioners (doctors) and medical centres.
- Free phone numbers - a telephone number which you can call for free (i.e. you won’t be charged for it), usually starts with 0800 or 0508.
- The Internet
For language assistance
It is your right to ask for a free professional interpreter when you deal with government officials, hospitals, courts and the police. So, don’t be embarrassed or ashamed about asking for a trained interpreter. Even if your English is good, using your own language can help you:
• express yourself better;
• be more confident;
• understand technical terms.
You may want to show this page to request an interpreter:
When making an appointment with an English-speaking professional, ask in advance for a professional interpreter. The agency has an obligation to arrange, and in most cases, pay for, an interpreter.
If you are dissatisfied with an interpreter in a health situation, you can complain to the Health and Disability Commissioner. You can get a translated version of their brochure, “Making and Resolving Complaints”, or listen to your rights in your language, from their website: www.hdc.org.nz/complaints.
