Welfare status
Useful welfare phone numbers
0800 777 846 – Canterbury Quake Support and Counselling Line - 8am -11pm 7days
0800 777 846 – Earthquake Support Coordinators - 8am -11pm 7days
0800 673 227 – Canterbury Earthquake Temporary Accomodation Service – 8am – 5pm Monday to Friday
The Government helpline, 0800 779 997 is operational.
For information on other assistance and support available go to: http://cera.govt.nz/support-and-assistance
Earthquake Assistance Centres
The Earthquake Assistance Centre and Kaiapoi Earthquake Hub provide information and assistance for red zone homeowners who have insurance and are deciding on government offers to buy their properties. They also:
• give updates on services such as roading, se werage and water
• help connect people who have earthquake-related housing, legal and/or insurance issues with services
• share material from official agencies and community organisations, including notices and contact details.
The Centres include staff from Councils, Canterbury Earthquake Temporary Accommodation Service (CETAS), Earthquake Commission (EQC), Community Law Canterbury, some insurance firms and some banks. As the Centres will not necessarily be staffed by all organisations all of the time, if you wish to meet with a representative of a particular organisation please call to find out the best time to come along.
The Earthquake Assistance Centre
Situated on the corner of Wainoni and Breezes Road, Avondale, with access from the golf course car-park. It is open from 10am to 6.30pm weekdays, but these hours may change according to demand. Call 0800 RING CERA (0800 7464 2372 ) to make a time to come in.
Click here for more information » http://cera.govt.nz/support-and-assistance.
Recovery Information Kiosks
Recovery Information Kiosks are open throughout Christchurch. The kiosks are places within communities where people can get information on the help available following the Christchurch earthquake. Kiosks are unmanned.
Kiosks are located at:
- Akaroa Heartland Service Centre, 39 Rue Lavaud
- Aranui Heartlands, 37-45 Hampshire Street
- Bishopdale Library, 13 Bishopdale Court, Bishopdale Shopping Centre
- Delta Trust, 105 North Avon Road
- Diamond Harbour Library, Waipapa Avenue
- Hornby Library, Goulding Avenue
- Little River Library, State Highway 75, Little River
- Lyttelton Library, 35 London Street
- New Brighton Library, 213 Marine Parade
- Parklands Library, 46 Queenspark Drive
- Redwood Library, 339 Main North Road
- Shirley Hub, 69b Briggs Road
- Shirley Library, 36 Marshland Road
- South Christchurch Library, 66 Colombo Street
- Spreydon Library, 266 Barrington Street
- Waipuna Youth and Community Trust, 349 Woodham Road
Maori support services
For Iwi, Maori and Pacific support, please contact:
• Te Runanga O Ngai Tahu, 0800 524 8248 , www.ngaitahu.iwi.nz
• Te Puni Kokiri, 0800 875 839 , www.tpk.govt.nz
Work and Income
The following Work and Income Offices are open from 8.30am – 5.00pm on Monday, Tuesday, Thursday and Friday and from 9.30am – 5.00pm Wednesday.
• Ashburton Community Link, corner of Cass and Moore St
• Hornby Service Centre, 25 Shands Rd
• Kaiapoi Community Link, Unit 9 The Crossings, 77 Hilton St
• Linwood Community Link, 154 Aldwins Road
• New Brighton Service Centre, 26 Beresford St
• Rangiora Service Centre, corner of Good and Blake St
• Riccarton Service Centre, 76 Riccarton Rd
• Shirley Service Centre, 203-205 Hills Rd
More details: www.workandincome.govt.nz/about-work-and-income/news/canterbury-earthquake
More support and assistance information : http://cera.govt.nz/support-and-assistance
Financial planning services
If you have received a letter of offer from CERA for your land and property, you will have some important financial decisions to make. The Sorted website has a special page for red zone residents, which has a range of tools and information, to help guide you through your financial decisions.
This includes a financial decision guide booklet and an action plan checklist to help get you started with what to think about, and do, and who to talk to.
Hot showers
Portable hot showers at Cowles Stadium, Pages Road will close to the public at 7pm on Wednesday 4 April 2012.
If you require assistance to find an alternative showering service please contact Natalie Dally, Strengthening Communities Adviser, phone 941-5326 or 027 2207 248 .
Please call the Customer Call Centre on (03) 941 8999 for more information.
