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Last reviewed: Mon, 13 Jan 2014

Manager’s Certificate



When alcohol is being sold or supplied to the public on licensed premises there must be a duty manager on duty at all times. This manager must also be correctly appointed.

If you are the duty manager it is your job to make sure the premises comply with the Sale and Supply of Alcohol Act 2012 and the conditions of the alcohol licence. A manager’s certificate authorises you to manage any licensed premises such as an on-licence, off-licence, club licence or special licence and includes conveyances such as aircraft and motor vessels. A pre-requisite to hold a manager's certificate is that you hold the Licence Controller Qualification (LCQ). Note: The Sale and Supply of Alcohol Act 2012 does not provide for club manager’s certificates and these will be phased out. Please contact the Alcohol Licensing Team if you have any questions about club manager’s certificates.



Applying for a new manager’s certificate

To apply for a new manager’s certificate you must first obtain the LCQ.

The process for applying for a manager’s certificate is:

  1. Complete the LCQ training course through a recognised provider. For more information on this as well as training course contact details please read this information sheet [PDF 47KB]
  2. Obtain the LQC
  3. Apply for a manager’s certificate using this form [PDF 71KB]
  4. The Council’s Alcohol Licensing Team will lodge your application and will contact you to arrange a time to attend an interview and test
  5. The Alcohol Licensing Team requests reports from the Police
  6. The Alcohol Licensing Inspector reports on your application

The interview:

At your interview and test you will be asked 10 questions, the questions are similar to the ones asked in the test for the LCQ. To assist you, please refer to the sample test questions here [PDF 65KB].

The pass mark is 100% as managers are expected to know and enforce the Act. Failure to pass the test will result in you having to re-sit the test.

Documents to include with your application:

  • LCQ (photocopy)
  • Letter from your employer requiring you to have a manager’s certificate
  • Reference (this must be from an independent person such as an ex-employer)
  • CV

You also require a minimum of six months experience in the hospitality industry.

If there are no adverse reports applications take four to six weeks to process.  If the Police or Inspector oppose your application it may be set down for a public hearing held in Christchurch. 

A manager’s certificate is issued for 12 months. Renewals are issued for three years (if you do not come to the attention of the agencies).  If you have received a conviction the Inspector and Police may require a shortened renewal period and/or a suspension of your licence.

Renewing your certificate

Managers whose records are on file within the Christchurch District will be sent a renewal application form and questionnaire before their certificate expires. This will be sent to the last postal address advised to the Council’s Alcohol Licensing Team.

It is the responsibility of the holder of a manager's certificate to ensure an application to renew is lodged prior to the expiry of the manager's certificate.

A manager's certificate cannot be renewed after it has expired. On expiry, you will be required to apply for a new certificate and your application will be dealt with as a new application.

Issue of limited renewal certificate

The 2012 Act requires all applicants for renewal to hold the prescribed qualification, which will be a new LCQ qualification. This means that if you already hold the existing LCQ you will be required to undertake a bridging test. This has been developed by Service IQ and is available here. It is a 20 question test to assess your knowledge of the Sale and Supply of Alcohol Act 2012.

If you don’t hold either the new LCQ or the bridging test upgrade you may only be issued with a 12 month limited renewal certificate. If you meet the prescribed qualification requirements within this time you must furnish the Council's Alcohol Licensing Team with evidence of the qualifications. Your certificate will then be re-issued for three years effective from the most recent expiry date of your manager’s certificate under the Sale of Liquor Act 1989.

Can I apply for an alcohol licence before my premises is finished?

Yes, the Council’s Alcohol Licensing Team can start processing your application. No licence will be issued until you provide whatever clearances are necessary with regard to building work. You will still require a Certificate of Compliance (under the Sale and Supply of Alcohol Act 2012), which includes consent from the landlord if required, before lodging of the application can proceed.

A Council Environmental Health Officer may ask you to arrange a final inspection once the kitchen is complete. In addition, you may be required to have a final inspection done by an Environmental Health Inspector for Crown Public Health.

Appointing new duty, temporary and acting managers

A licensee must give notice of the appointment, cancellation or termination of any manager, temporary manager or acting manager, within 48 hours of the appointment to the Council’s Alcohol Licensing Team and the Police. There is no need to notify the two organisations if the temporary manager will not be in the role for more than 48 hours.

Duty managers:

If you have just employed a person who already has their manager’s certificate and you wish them to be a duty manager then you need to complete a Notification of Management Change form [PDF 38KB]. When submitting the form it is preferable to email it to the Council’s Alcohol Licensing Team and the Police. 

If you cease the employment of a certified manager you must complete the same form and notify the Alcohol Licensing Team and the Police.

Temporary managers:

If you wish to appoint a staff member as a duty manager, who does not hold a managers certificate, you can appoint them as a temporary manager. They are then required to lodge an application for a manager’s certificate within two working days with the Council’s Alcohol Licensing Team. 

Failure to lodge an application makes their appointment as a temporary manager null and void. The Notification of Management Change Form [PDF 38KB] must be emailed or faxed to the Alcohol Licensing Team and the Police.

Acting managers:

An acting manager can be appointed when the manager is ill, absent or on annual leave for a period not exceeding three weeks at any one time and for a maximum accumulated period of six weeks within a 12 month period.

It is not necessary for this person to apply for a manager’s certificate.  It is also not necessary to notify the two organisations if the acting manager will not be in the role for more than 48 hours.

Licensee - Keeping a record of managers:

As the Licensee you are required under Section 24 of the Sale and Supply of Alcohol Act Regulations 2013 to keep a record of information for each manager (full managers, acting mangers, and temporary managers) at your premises.

The record must be kept by you, as the licensee, for at least two years.

This requirement is in addition to any notice of management change you send into the Alcohol Licensing Team and the Police (under section 231 of the Act).

The Licensing Inspector or the Police may at any time request to sight the record of managers. To assist with this we suggest you keep the record as a log book.

The following information must be recorded for each and every type of manager at your premises:

Full Manager 
  • Full name
  • Date of birth, and sex
  • GM Certificate number and expiry date
  • Details of appointment/cancellation/termination
    • Date of appointment at premises
    • Date of termination
    • Date of notification of appointment to the DLC
    • Date of notification of appointment to the Police

Acting Manager (including those appointed to be in the role for less than 48 hours)

  • Full name
  • Date of birth, and sex
  • If one held, the GM Certificate number and expiry date
  • Details of appointment and ceasing of acting role
    • Each date of appointment at premises
    • Date each acting appointment ceased
    • Date of notification of appointment (if for more than 48 hours) to the DLC
    • Date of notification of appointment (if for more than 48 hours) to the Police
  • Details of Manager being replaced by acting appointment
    • Full name
    • Reasons for manager’s absence

Temporary Manager

  • Full name
  • Date of birth, and sex
  • Date application made for GM Certificate
  • Details of appointment/cancellation/termination
    • Each date of appointment at premises
    • Date each temporary appointment ceased
    • Date of notification of appointment (if for more than 48 hours) to the DLC
    • Date of notification of appointment (if for more than 48 hours) to the Police
  • Details of Manager being replaced by temporary appointment
    • Reason for appointment as Temporary Manager
    • If reason was because of the dismissal or resignation of another manager
      • Give that managers full name

 

 

Authorising Unit: Inspections and Enforcement

Last reviewed: Monday, 13 January 2014

Next review: Tuesday, 13 January 2015

Keywords: managers certificate, manager's certificate, managers licence