Libraries

INDEX

Borrowing Library Items	Catalogue terms
Employment opportunities	Maintenance
Membership and Library Accounts	General
Opening	Payments For Services
Public access	Holds
Returning Library Items	Computers
Library Services	Community Libraries / Learning centres
Printing and Copying


Borrowing Library Items
• Can I borrow jigsaws from the library?
• Can I borrow videos from the library?
• Can I issue my own library books?
• Can I let someone else use my library card?
• Can I pick up my hold from my local library?
• Can I place a hold on items in the library's Bestseller collection?
• Can I renew a Bestseller?
• Can I renew library items?
• Can I renew my inter-library loan?
• Can I request an item that the library doesn't have?
• Can I take reference books home overnight?
• Can I transfer an item on my library card to someone else's library card?
• Can I view electoral rolls at the library?
• Do customers under 19 years pay overdue fines on library items?
• Does the library have DVDs?
• How can I find out more about this letter for old library fines?
• How long can I keep items from the library?
• How long will I need to wait for my library item on hold?
• How many children's videos and DVDs can I borrow from the library?
• How many items can I borrow from the library?
• How much do I owe on my library account?
• How much does it cost to place a hold?
• I have received an overdue notice from the library, but I have returned/never had this item. What should I do?
• I paid for a lost library book, but now I've found it. What should I do?
• I've lost a library book. What happens next?
• Is there a charge for overdue items returned a day late to the library?
• On the library catalogue, what does 'being delivered' mean?
• What do I do if I damage something I borrowed from the library?
• What items have I got on loan from the library? When are my library books due back?
• Where can I return my library books?
• Where can I use my Christchurch City Libraries card?
• Which items cost money to borrow from the library?
• Which libraries have a Bestseller Collection?
• Which libraries have a children's poster collection?
• Which libraries have Get Well Bags for children?
• Will the library pay for damage to my player caused by one of the Library's CDs/videos/DVDs/talking books?

Catalogue terms
• On the library catalogue, what does Bestseller mean?
• What is a standing order?

Employment opportunities
• How do I get a job in the Library?
• I am a performer. Are there any opportunities for me to perform in your library?
• What qualifications do I need to be a Librarian?

Membership and Library Accounts
• Am I entitled to a concession library membership?
• Can I let someone else use my library card?
• Can I pay my library account over the phone?
• Can I pick up books for someone else if I have their library card?
• Can I transfer an item on my library card to someone else's library card?
• Do customers under 19 years pay overdue fines on library items?
• How much does it cost to join the library?
• How do I change the PIN on my library card?
• How do I get a replacement library card?
• How do I notify the library of my change of address?
• How does the merger with Banks Peninsula affect my membership with Christchurch City Libraries?
• How long can I keep items from the library?
• How many items can I borrow from the library?
• I can't remember the PIN for my library card.
• I've lent my library book to a friend, who told me it was returned but I've received an overdue notice for it?
• I've lost a library book. What happens next?
• What do I do if I damage something I borrowed from the library?
• What is a Pharos account?
• What is corporate library membership?
• What items have I got on loan from the library? When are my library books due back?
• What should I do if my library card is lost or stolen?
• When are my books due back?
• Who can join the library? How do I join the library?

General
• Can I advertise my business on Localeye?
• Can I book display and notice board space at the library?
• Can I buy plastic book covers at the Library?
• Can I do laminating at the library?
• Can I donate books or other material to the library?
• Can I eat and drink in the library?
• Can I fundraise at your library?
• Can I get plastic adhesive covers for my paperbacks at the library?
• Can I hire a DVD player from the library?
• Can I hire art works from the library?
• Can I list or update a Community Group in the CINCH database?
• Can I use my laptop at the library?
• Can the library mend my books?
• Can you save a particular withdrawn library item for me?
• Do any Christchurch City libraries have a cafe?
• Does the library have board games?
• Does the library sell withdrawn items?
• How do I get a replacement library card?
• How do I make my views known to the library?
• How do I place a hold on library items?
• How many items can I borrow from the library?
• I've found a wallet and the only ID is the library card?
• I've left some personal belongings in the library. What can I do?
• Is the Mobile Library Service still operating?
• Is the South Learning Centre threatened by closure?
• May I make a suggestion for the library's collection?
• On the library catalogue, what does 'being delivered' mean?
• On the library catalogue, what does Store mean?
• What can I do to preserve a newspaper?
• What can I do with material that I want to distribute throughout the Library network?
• What is a volunteer library?
• What is Info Tap South?
• What is the Libraries 2025 Facilities Plan?
• What is the Writers in Schools programme?
• What should I do if my library card is lost or stolen?
• When is the library's annual book sale?
• Where can I buy large print books?
• Where can I find information about Christchurch street or place names?
• Where can I get advice about caring for old books/papers/photographs?
• Where can I get information for a school project or homework?
• Where can I use my Christchurch City Libraries card?
• Where do I meet my driving test instructor at the Papanui Library?
• Where does the library buy posters for children?
• Who can join the library? How do I join the library?
• Will children's authors and illustrators visit schools?
• Will the library pay for damage to my player caused by one of the Library's CDs/videos/DVDs/talking books?

Opening
• Is the South Learning Centre threatened by closure?
• When can I phone the library?
• When is the library open?

Payments For Services
• Can I create a Pharos account for my child?
• Can I get refunds of un-used money from my Pharos account at the library?
• Can I pay for library charges or services with my credit card?
• Can I pay for library products with money from my Pharos account?
• Can I pay my library account over the phone?
• Can I pay my rates at the Library?
• Can I use EFTPOS at the library?
• Can I use Microsoft Office Word/Excel/Publisher/Powerpoint at the library?
• Can I use someone else's Pharos account at the library?
• How do I create a Pharos account at the library?
• How do I pay for internet, printing and photocopying at the library?
• How much does it cost if I want the library to fax me information?
• How much does it cost to order photographs from the library?
• How much does it cost to print from microfiche at the library?
• How much does it cost to use internet and email at the library?
• How much money can I load on my Pharos account at the library?
• I'm not a member of Christchurch City Libraries. Can I create a Pharos account?
• Is there a charge for Maori tapes, CDs, CD-Roms, videos, and DVD, at the library?
• What can I do with my library E Services Card?

Public access
• Are there listening posts at the Library?
• Are there Playstations in the library?
• Can I access a wheelchair at the library?
• Can I access Google Earth on library computers?
• Can I connect to a wireless hotspot at the library?
• Can I create a music CD or download to a MP3 player on the pay computers at the library?
• Can I open up a Microsoft Works file on a library computer?
• Can I search the internet and send emails from the library?
• Can I send or receive a fax at the library?
• Can I use a CD ROM on a library computer?
• Can I use my memory card or memory stick on a library computer?
• Can I view my own microfilm at the library?
• Can I watch a DVD at the library?
• Does the library have cassette players or tape recorders for hire?
• Does the library have computers for children?
• Does the library have newspapers?
• Does the library have video conferencing facilities?
• Does the library offer free computer lessons?
• How can I book a computer at the library?
• How can I get to the Diamond Harbour Library?
• How do I enrol for a course at a Learning Centre?
• Is colour printing from the internet available at the library?
• Is printing available at Christchurch City Libraries?
• Is social networking available on library computers?
• Is the Mobile Library Service still operating?
• Is there a scanner for public use at the library?
• What photocopying facilities are available at the library?
• Where can I access a large print screen computer?
• Where can I find information about how the merger with Banks Peninsula affects libraries?
• Which parking building is closest to the Central Library?
• Why does Spreydon library have unisex toilets?

Holds
• Can I place a hold on a library book over the phone?
• How will I know when to pick up my hold?

Returning Library Items
• Can I take my books back to any library?
• How can I find out more about this letter for old library fines?
• How long can I keep items from the library?
• I want to keep my Bestseller longer. Do I need to notify you of this?
• I've dropped a book into the library that belongs to a different library network / school. What will happen to the item?
• I've lent my library book to a friend, who told me it was returned but I've received an overdue notice for it?
• Is there a charge for overdue items returned a day late to the library?
• What items have I got on loan from the library? When are my library books due back?
• When are my books due back?
• Where can I return my books at the Bus Exchange?
• Where can I return my library books?

Library Services
• Am I entitled to a concession library membership?
• Can I borrow jigsaws from the library?
• Can I issue my own library books?
• Can I look up telephone directories at the library?
• Can I pick up my hold from my local library?
• Can I renew a Bestseller?
• Can I renew library items?
• Can I renew my inter-library loan?
• Can I request an item that the library doesn't have?
• How much does it cost to join the library?
• How do I change the PIN on my library card?
• How do I place a hold on library items?
• How long will I need to wait for my library item on hold?
• How many children's videos and DVDs can I borrow from the library?
• How much does it cost to place a hold?
• I can't remember the PIN for my library card.
• On the library catalogue, what does Store mean?
• What is corporate library membership?
• Where can I return my books at the Bus Exchange?
• Where can I return my library books?
• Where can I use my Christchurch City Libraries card?
• Which items cost money to borrow from the library?
• Who can join the library? How do I join the library?